Tag Archives: apology

Hong Kong leader says sorry as protesters insist she quits

Protesters attend a demonstration demanding Hong Kong's leaders to step down and withdraw the extradition bill, in Hong Kong, China, June 16, 2019. REUTERS/Tyrone Siu

By James Pomfret and Farah Master

HONG KONG (Reuters) – Hong Kong’s leader Carrie Lam apologized to its people on Sunday as an estimated 1 million-plus black-clad protesters insisted that she resign over her handling of a bill that would allow citizens to be sent to mainland China for trial.

Organizers said almost 2 million turned out on Sunday to demand that chief executive Lam step down in what is becoming the most significant challenge to China’s relationship with the territory since it was handed back by Britain 22 years ago.

Sunday’s demonstration came in spite of Lam indefinitely delaying – though not withdrawing – the bill on Saturday in a dramatic climbdown that threw into question her ability to continue to lead the city.

On Sunday, she apologized for the way the government had handled the draft law, which had been scheduled for debate last Wednesday, but gave no further insight into its fate.

Organizers pressed ahead with the protest to demand the bill’s full withdrawal, as well as to mark their anger at the way police handled a demonstration against it on Wednesday, when more than 70 people were injured by rubber bullets and tear gas.

Some of Sunday’s marchers held signs saying, “Do not shoot, we are HongKonger.”

Police said the demonstration reached 338,000 at its peak. Organizers and police have routinely produced vastly different estimates at recent demonstrations.

Organizers estimated a protest the week before drew 1 million while police said 240,000.

“It’s much bigger today. Many more people,” said one protester who gave her name as Ms Wong. “I came today because of what happened on Wednesday, with the police violence.”

Loud cheers rang out when activists called through loud hailers for Lam’s resignation and the cry “step down” echoed through the streets.

“(An) apology is not enough,” said demonstrator Victor Li, 19.

‘SHORTING’ CARRIE LAM

The protests have plunged Hong Kong into political crisis, heaping pressure on Lam’s administration and her official backers in Beijing.

Critics say the planned extradition law could threaten Hong Kong’s rule of law and its international reputation as an Asian financial hub. Some Hong Kong tycoons have already started moving personal wealth offshore.

U.S. Secretary of State Mike Pompeo said President Trump would raise the issue of Hong Kong human rights at a potential meeting with president Xi Jinping at the G20 summit in Japan this month.

In a blog post published on Sunday, Hong Kong Financial Secretary Paul Chan sought to play down the impact of the protests.

“Even if the external environment continues to be unclear and the social atmosphere is tense recently, overall Hong Kong’s economic and financial markets are still operating in a stable and orderly manner,” he wrote.

Activist investor David Webb, in a newsletter on Sunday, said if Lam was a stock he would recommend shorting her with a target price of zero.

“Call it the Carrie trade. She has irrevocably lost the public’s trust,” Webb said. “Her minders in Beijing, while expressing public support for now, have clearly lined her up for the chop.”

In another indication of a possible shift of mood in the Chinese capital, a leader of the pro-democracy “Occupy” demonstrations that galvanized Hong Kong in 2014 appeared set to be released from jail.

Joshua Wong’s pro-democracy Demosisto movement said he would be freed on Monday.

Chinese censors have been working hard to erase or block news of the latest series of protests -the largest since crowds demonstrated against the bloody suppression of pro-democracy activists in and around Beijing’s Tiananmen Square in June 1989 – amid concerns that any large public rallies could inspire demonstrations on the mainland.

Pompeo said in an interview with “Fox News Sunday” he was sure the protests would be among the issues that Trump and Xi will discuss.

“We’re watching the people of Hong Kong speak about the things they value, and we’ll see what Lam’s decision is in the coming days and weeks,” Pompeo said.

Last week U.S. lawmakers introduced legislation that would require the U.S. government to certify Hong Kong’s autonomy from China each year in order to continue the special treatment the city gets under the U.S. Hong Kong Policy Act of 1992.

ONE COUNTRY TWO SYSTEMS

The city’s independent legal system was guaranteed under laws governing Hong Kong’s return from British to Chinese rule and is seen by business and diplomatic communities as its strongest asset.

Hong Kong has been governed under a “one country, two systems” formula since then, allowing freedoms not enjoyed in mainland China but not a fully democratic vote.

Many accuse Beijing of extensive meddling, including obstruction of democratic reforms, interference with elections and of being behind the disappearance of five Hong Kong-based booksellers, starting in 2015, who specialized in works critical of Chinese leaders.

Asked repeatedly on Saturday if she would step down, Lam avoided answering directly and appealed to the public to “give us another chance.”

Her reversal was hailed by business groups including the American Chamber of Commerce, which had spoken out strongly against the bill, and overseas governments.

The UK Foreign Secretary Jeremy Hunt said on Twitter: “Well done HK Government for heeding concerns of the brave citizens who have stood up for their human rights”.

In the self-ruled island of Taiwan, which China claims as its own, about 5,000 people rallied outside the parliament building in Taipei with banners saying, “No China extradition law” and “Taiwan supports Hong Kong.”

Some of the protesters in Hong Kong also waved Taiwan flags.

China’s top newspaper, the People’s Daily, on Sunday condemned “anti-China lackeys” of foreign forces in Hong Kong.

Lam had argued that the extradition law was necessary to prevent criminals hiding in Hong Kong and that human rights would be protected by the city’s courts which would decide on any extradition on a case-by-case basis.

Critics, including leading lawyers and rights groups, have noted China’s justice system is controlled by the Communist Party, and say it is marked by torture and forced confessions, arbitrary detention and poor access to lawyers.

(Reporting by Alun John, Jessie Pang, James Pomfret, John Ruwitch, Marius Zaharia, Anne Marie Roantree, Felix Tam, Twinnie Siu, Clare Jim, Noah Sin, Farah Master; Additional reporting by by Richard Cowan in Washington, Ben Blanchard in Beijing and Fabian Hamacher in Taipei; Writing by Anne Marie Roantree and Jennifer Hughes; Editing by Michael Perry and John Stonestreet)

Palestinian leader Abbas offers apology for remarks on Jews

FILE PHOTO - Palestinian President Mahmoud Abbas heads a Palestinian cabinet meeting in the West Bank city of Ramallah July 28, 2013. REUTERS/Issam Rimawi/Pool/File Photo

By Stephen Farrell

JERUSALEM (Reuters) – Palestinian President Mahmoud Abbas on Friday offered an apology after he was accused of anti-Semitism for suggesting that historic persecution of European Jews had been caused by their conduct, not by their religion.

Abbas condemned anti-Semitism and called the Holocaust the “most heinous crime in history” in a statement issued by his office in Ramallah after a four-day meeting of the Palestinian National Council (PNC), at which he had made the remarks.

“If people were offended by my statement in front of the PNC, especially people of the Jewish faith, I apologize to them,” Abbas said in the statement.

“I would like to assure everyone that it was not my intention to do so, and to reiterate my full respect for the Jewish faith, as well as other monotheistic faiths.”

Abbas, 82, was excoriated by Israeli and Jewish leaders and diplomats who accused him of anti-Semitism and Holocaust denial for his remarks on Monday during his opening speech to the PNC, the de facto parliament of the Palestine Liberation Organization.

He said that Jews living in Europe had suffered massacres “every 10 to 15 years in some country since the 11th century and until the Holocaust”.

Citing books written by various authors, Abbas said: “They say hatred against Jews was not because of their religion, it was because of their social profession. So the Jewish issue that had spread against the Jews across Europe was not because of their religion, it was because of usury and banks.”

Israeli Defense Minister Avigdor Lieberman swiftly rejected Abbas’ apology. He wrote on Twitter: “Abu Mazen is a wretched Holocaust denier, who wrote a doctorate of Holocaust denial and later also published a book on Holocaust denial. That is how he should be treated. His apologies are not accepted.”

Reacting to the speech, Prime Minister Benjamin Netanyahu on Wednesday accused Abbas of grave anti-Semitism and Holocaust denial. Rabbis Marvin Hier and Abraham Cooper of the U.S.-based Jewish human rights organization the Simon Wiesenthal Center said Abbas’ words were those of “a classic anti-Semite”.

U.N. Middle East envoy Nickolay Mladenov called Abbas’ comments “deeply disturbing”.

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A veteran member of Fatah, the PLO’s dominant faction, Abbas served for decades as a loyal deputy of his predecessor, Yasser Arafat. He assumed the leadership of Fatah, the PLO and the Palestinian Authority after Arafat died in 2004, and was re-elected as chairman of the PLO’s Executive Committee on Friday.

In 1982 Abbas obtained a doctorate in history at the Moscow Institute of Orientalism in the then-Soviet Union. His dissertation, entitled “The Secret Relationship between Nazism and the Zionist Movement” – to which Lieberman referred – drew widespread criticism from Jewish groups.

The following year the Simon Wiesenthal Center released translated quotations from the book, including one excerpt about World War Two in which, according to the center’s translation, Abbas wrote:

“Following the war…word was spread that six million Jews were amongst the victims and that a war of extermination was aimed primarily at the Jews…The truth is that no one can either confirm or deny this figure. In other words, it is possible that the number of Jewish victims reached six million, but at the same time it is possible that the figure is much smaller – below one million.”

After Abbas’ speech on Monday, Hier and Cooper said: “The world can now see that see that, for Palestinian Authority President Abbas, nothing has changed in the 45 years since his doctoral dissertation was first published.”

But in his apology on Friday, Abbas said: “I would also like to reiterate our long held condemnation of the Holocaust, as the most heinous crime in history, and express our sympathy with its victims.

“Likewise, we condemn anti-Semitism in all its forms, and confirm our commitment to the two-state solution, and to live side by side in peace and security,” he said, referring to an eventual resolution of the Israel-Palestinian conflict.

(Reporting by Stephen Farrell; Editing by Angus MacSwan)

CEO Zuckerberg says Facebook could have done more to prevent misuse

FILE PHOTO: Facebook CEO Mark Zuckerberg speaks on stage during the Facebook F8 conference in San Francisco, California, U.S., April 12, 2016. REUTERS/Stephen Lam/File Photo

By Dustin Volz and David Shepardson

WASHINGTON (Reuters) – Facebook Inc Chief Executive Mark Zuckerberg told Congress on Monday that the social media network should have done more to prevent itself and its members’ data being misused and offered a broad apology to lawmakers.

His conciliatory tone precedes two days of Congressional hearings where Zuckerberg is set to answer questions about Facebook user data being improperly appropriated by a political consultancy and the role the network played in the U.S. 2016 election.

“We didn’t take a broad enough view of our responsibility, and that was a big mistake,” he said in remarks released by the U.S. House Energy and Commerce Committee on Monday. “It was my mistake, and I’m sorry. I started Facebook, I run it, and I’m responsible for what happens here.”

Zuckerberg, surrounded by tight security and wearing a dark suit and a purple tie rather than his trademark hoodie, was meeting with lawmakers on Capitol Hill on Monday ahead of his scheduled appearance before two Congressional committees on Tuesday and Wednesday.

Zuckerberg did not respond to questions as he entered and left a meeting with Senator Bill Nelson, the top Democrat on the Senate Commerce Committee. He is expected to meet Senator John Thune, the Commerce Committee’s Republican chairman, later in the day, among others.

Top of the agenda in the forthcoming hearings will be Facebook’s admission that the personal information of up to 87 million users, mostly in the United States, may have been improperly shared with political consultancy Cambridge Analytica.

But lawmakers are also expected to press him on a range of issues, including the 2016 election.

“It’s clear now that we didn’t do enough to prevent these tools from being used for harm…” his testimony continued. “That goes for fake news, foreign interference in elections, and hate speech, as well as developers and data privacy.”

Facebook, which has 2.1 billion monthly active users worldwide, said on Sunday it plans to begin on Monday telling users whose data may have been shared with Cambridge Analytica. The company’s data practices are under investigation by the U.S. Federal Trade Commission.

London-based Cambridge Analytica, which counts U.S. President Donald Trump’s 2016 campaign among its past clients, has disputed Facebook’s estimate of the number of affected users.

Zuckerberg also said that Facebook’s major investments in security “will significantly impact our profitability going forward.” Facebook shares were up 2 percent in midday trading.

ONLINE INFORMATION WARFARE

Facebook has about 15,000 people working on security and content review, rising to more than 20,000 by the end of 2018, Zuckerberg’s testimony said. “Protecting our community is more important than maximizing our profits,” he said.

As with other Silicon Valley companies, Facebook has been resistant to new laws governing its business, but on Friday it backed proposed legislation requiring social media sites to disclose the identities of buyers of online political campaign ads and introduced a new verification process for people buying “issue” ads, which do not endorse any candidate but have been used to exploit divisive subjects such as gun laws or police shootings.

The steps are designed to deter online information warfare and election meddling that U.S. authorities have accused Russia of pursuing, Zuckerberg said on Friday. Moscow has denied the allegations.

Zuckerberg’s testimony said the company was “too slow to spot and respond to Russian interference, and we’re working hard to get better.”

He vowed to make improvements, adding it would take time, but said he was “committed to getting it right.”

A Facebook official confirmed that the company had hired a team from the law firm WilmerHale and outside consultants to help prepare Zuckerberg for his testimony and how lawmakers may question him.

(Reporting by David Shepardson and Dustin Volz; Editing by Bill Rigby)

Zuckerberg apologizes for Facebook mistakes with user data, vows curbs

Facebook founder Mark Zuckerberg speaks during the Alumni Exercises following the 366th Commencement Exercises at Harvard University in Cambridge, Massachusetts, U.S., May 25, 2017. REUTERS/Brian Sny

By David Ingram

SAN FRANCISCO (Reuters) – Facebook Inc Chief Executive Mark Zuckerberg apologized on Wednesday for mistakes his company made in how it handled data belonging to 50 million of its users, and promised tougher steps to restrict developers’ access to such information.

The world’s largest social media network is facing growing government scrutiny in Europe and the United States. This follows allegations by a whistleblower that British political consultancy Cambridge Analytica improperly accessed users’ information to build profiles on American voters that were later used to help elect U.S. President Donald Trump in 2016.

“This was a major breach of trust. I’m really sorry this happened. We have a basic responsibility to protect people’s data,” Zuckerberg told CNN, breaking a public silence since the scandal erupted at the weekend.

Zuckerberg said in a post on Facebook the company “made mistakes, there’s more to do, and we need to step up and do it.”

He said the social network planned to conduct an investigation of thousands of apps that have used Facebook’s platform, restrict developer access to data, and give members a tool that lets them disable access to their Facebook data more easily.

His plans did not represent a big reduction of advertisers’ ability to use Facebook data, which is the company’s lifeblood.

European governments expressed dissatisfaction with Facebook’s response and said the scandal showed the need for strong regulation.

“It shouldn’t be for a company to decide what is the appropriate balance between privacy and innovation and use of data. Those rules should be set by society as a whole and so by parliament,” British minister for Digital, Culture, Media and Sport, Matt Hancock, told BBC Radio. “The big tech companies need to abide by the law and we’re strengthening the law.”

Germany’s justice minister Katarina Barley demanded that Facebook executives explain to her whether the site’s 30 million German users had been affected.

Zuckerberg said he was open to additional government regulation and happy to testify before the U.S. Congress if he was the right person.

“I’m not sure we shouldn’t be regulated,” he told CNN. “I actually think the question is more what is the right regulation rather than yes or no, should it be regulated? … People should know who is buying the ads that they see on Facebook.”

Zuckerberg said Facebook was committed to stopping interference in the U.S. midterm election in November and elections in India and Brazil.

INVESTOR FEARS

Facebook shares fell 1.5 percent in premarket trading on Thursday as the apology failed to quell Wall Street nerves.

The company has lost nearly $46 billion of its stock market value over the past three days on investors’ fears that any failure by big tech firms to protect personal data could deter advertisers and users and invite tougher regulation.

Zuckerberg told the New York Times in an interview published on Wednesday he had not seen a “meaningful number of people” deleting their accounts over the scandal.

Facebook representatives met U.S. congressional staff on Wednesday and planned to continue meetings on Capitol Hill on Thursday. Facebook was unable to answer many questions, two aides who attended the briefing said.

Zuckerberg told the website Recode that fixes to protect users’ data would cost “many millions of dollars.”

The whistleblower who launched the scandal, Christopher Wylie, formerly of Cambridge Analytica, said on Twitter he had accepted invitations to testify before U.S. and UK lawmakers.

‘SCAPEGOAT’

On Tuesday, the board of Cambridge Analytica suspended its Chief Executive Alexander Nix, who was caught in a secret recording boasting that his company played a decisive role in Trump’s victory.

Psychologist Aleksandr Kogan, who provided the data, dismissed on Wednesday Cambridge Analytica’s assertions that the information was “incredibly accurate”.

Kogan, who gathered the data by running a survey app on Facebook, also said he was being made a scapegoat by the social media firm and Cambridge Analytica. Both companies have blamed Kogan for alleged data misuse.

About 300,000 Facebook users responded to Kogan’s quiz, but that gave the researcher access to those people’s Facebook friends as well, who had not agreed to share information, producing details on 50 million users.

Facebook has said it subsequently made changes that prevent people from sharing data about friends and maintains that no breach occurred because the original users gave permission. Critics say that it essentially was a breach because data of unsuspecting friends was taken.

Analysts say the incident may reduce user engagement with Facebook, lessening its clout with advertisers. Three Wall Street brokerages cut their price targets.

(Reporting by David Ingram; Additional reporting by Dustin Volz and David Shepardson in Washington and Kate Holton in London; Writing by Susan Thomas; Editing by Bill Rigby, Lisa Shumaker, Paul Tait and David Stamp)

Apple apologizes after outcry over slowed iPhones

Apple CEO Tim Cook stands in front of a screen displaying the IPhone 6 during a presentation at Apple headquarters in Cupertino, California October 16, 2014.

By Stephen Nellis

(Reuters) – Facing lawsuits and consumer outrage after it said it slowed older iPhones with flagging batteries, Apple Inc is slashing prices for battery replacements and will change its software to show users whether their phone battery is good.

In a posting on its website Thursday, Apple apologized over its handling of the battery issue and said it would make a number of changes for customers “to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions.”

Apple made the move to address concerns about the quality and durability of its products at a time when it is charging $999 for its newest flagship model, the iPhone X.

The company said it would cut the price of an out-of-warranty battery replacement from $79 to $29 for an iPhone 6 or later, starting next month. The company also will update its iOS operating system to let users see whether their battery is in poor health and is affecting the phone’s performance.

“We know that some of you feel Apple has let you down,” Apple said in its posting. “We apologize.”

On Dec. 20, Apple acknowledged that iPhone software has the effect of slowing down some phones with battery problems. Apple said the problem was that aging lithium batteries delivered power unevenly, which could cause iPhones to shutdown unexpectedly to protect the delicate circuits inside.

That disclosure played on a common belief among consumers that Apple purposely slows down older phones to encourage customers to buy newer iPhone models. While no credible evidence has ever emerged that Apple engaged in such conduct, the battery disclosure struck a nerve on social media and elsewhere.

Apple on Thursday denied that it has ever done anything to intentionally shorten the life of a product.

At least eight lawsuits have been filed in California, New York and Illinois alleging that the company defrauded users by slowing devices down without warning them. The company also faces a legal complaint in France, where so-called “planned obsolesce” is against the law.

(Reporting by Stephen Nellis; Editing by Andrew Hay)