Pandemic opens the door for AI

Daniel 12:4 “But you, Daniel, shut up the words and seal the book, until the time of the end. Many shall run to and fro, and knowledge shall increase.”

Important Takeaways:

  • Troubling Trend: Great Resignation Versus AI, Robotics And Automation
  • Across the country, it’s quitting time. Hiring continues to sputter, with payrolls rising by only 199,000 across the United States
  • December Jobs Report shows that unemployment fell to just 3.9%
  • A record number of people quit their jobs in 2021 – over 40 million
  • Jay Jacobs, Senior VP for the fund. “We think we’re going to be in the golden era of robotics adoption for the United States”
  • Dataquest predicts the following trends for robotics in 2022, in an article outlining the “robot revolution”:
    • The Advancement of “Cobots” – according to Dataquest, these robots are designed to work alongside people in a safe and effective manner.
    • AI (Artificial Intelligence) Creating Contact-free Experiences
    • Smart Factories – manned by robots, featuring low-cost sensors and an unstoppable immunity to COVID, Dataquest says “previously impossible things may become extremely realistic.”
    • The Rise of RPA (robot-process-automation): “In the healthcare industry, for example, RPA is utilized to automate many activities like as billing, inventory management, and appointment scheduling.

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U.S. companies facing worker shortage race to automate

U.S. companies facing worker shortage race to automate
By David Randall

NEW YORK (Reuters) – U.S. companies are responding to the lowest unemployment rate in almost 50 years by increasing their focus on automation in order to maintain healthy margins as labor costs tick higher, a Reuters analysis of corporate earnings transcripts shows.

The attempt to save money through technology does not come down to just installing more robots in factories. Instead, companies appear to be confronting the lack of low-cost workers by investing in software and machines that can perform tasks ranging from human resources management to filling prescriptions.

Citigroup Inc, for instance, said that it is expanding its cloud infrastructure to replace routine tasks that used to require human labor. Health insurance company UnitedHealth Group told investors that its automation efforts should save the company over $1 billion next year. And Corona beer brewer Constellation Brands Inc said that its spending on automation should increase the efficiency in which it packs bottles in a variety pack, shaving costs.

Those investments are helping keep wage growth in line despite historically-low unemployment. Average hourly earnings were unchanged in October despite the unemployment rate falling to 3.5% from 3.7%, while the annual increase in wages fell slightly to 2.9%.

“I’m not at all worried about margin pressure from wages” because of increased productivity due to corporate spending on automation, said Jonathan Golub, chief U.S. equities strategist at Credit Suisse Securities.

Overall, companies have discussed automation on quarterly earnings calls more than 1,110 times since the beginning of the year, a 15% increase from this time last year and nearly double the mentions by this time in October, 2016, according to Refinitiv data. Corporate orders of robotics alone rose 7.2% over the first half of this year compared with 2018, totaling $869 million in spending, according to the Association for Advancing Automation.

Fund managers and analysts say that corporate spending on automation is contributing to positive earnings surprises. Nearly 83% of companies in the S&P 500 that have release third quarter earnings so far have reported earnings above expectations, compared with an average 65% beat rate since 1994, according to I/B/E/S data from Refinitiv.

“You’re seeing companies benefit in ways that aren’t easy to see when you look at the balance sheet, and all those investments start to add up and help protect margins,” said Matt Watson, a portfolio manager at James Investment Research.

Watson said that he is now buying companies that are benefiting from the use of automation because they trade at much more attractive valuations than the companies that provide it, which he is steering clear of.

FedEx Corp, for example, is investing in systems to both automate its shipping facilities and is testing robots that can handle some deliveries, he said. He is also buying shares of broker-dealer LPL Financial Holdings Inc, which is automating more of its client-relations platform to increase efficiency, he said.

“You don’t need to get into the nitty gritty when it’s back-of-the-napkin obvious that these companies are saving money” through increased productivity, Watson said.

The fastest-growing sectors of automation are in logistics and healthcare, said Jeremie Capron, head of research at ROBO Global, the company behind the $1.2-billion Robo Global Robotics & Automation ETF <ROBO.P>. The firm’s ETF is up nearly 20% for the year to date, in line with the performance of the benchmark S&P 500 index.

Capron sees the greatest opportunity in companies like Zebra Technologies Corp <ZBRA.O>, which makes radio-frequency identification device readers and real-time location systems that are used in hospitals and e-commerce fulfillment centers, he said. Shares of the company are up nearly 30% for the year to date.

Declining costs and a new generation of smaller systems should continue to push revenue growth in the sector, he said.

“We’ve hit the level where you don’t need great engineering skills to deploy automation because the software has made it so much easier to use,” he said. “You’re seeing not only large multi-national groups automate, but those technologies are increasingly available to smaller and mid-sized businesses.”

(Reporting by David Randall; Editing by Alden Bentley and Nick Zieminski)

Exclusive: Amazon rolls out machines that pack orders and replace jobs

FILE PHOTO: A 6-axis robotic arm picks up sorting containers at the Amazon fulfillment center in Baltimore, Maryland, U.S., April 30, 2019. REUTERS/Clodagh Kilcoyne/File Photo

By Jeffrey Dastin

SAN FRANCISCO (Reuters) – Amazon.com Inc is rolling out machines to automate a job held by thousands of its workers: boxing up customer orders.

The company started adding technology to a handful of warehouses in recent years, which scans goods coming down a conveyor belt and envelopes them seconds later in boxes custom-built for each item, two people who worked on the project told Reuters.

Amazon has considered installing two machines at dozens more warehouses, removing at least 24 roles at each one, these people said. These facilities typically employ more than 2,000 people.

That would amount to more than 1,300 cuts across 55 U.S. fulfillment centers for standard-sized inventory. Amazon would expect to recover the costs in under two years, at $1 million per machine plus operational expenses, they said.

The plan, previously unreported, shows how Amazon is pushing to reduce labor and boost profits as automation of the most common warehouse task &ndash; picking up an item &ndash; is still beyond its reach. The changes are not finalized because vetting technology before a major deployment can take a long time.

Amazon is famous for its drive to automate as many parts of its business as possible, whether pricing goods or transporting items in its warehouses. But the company is in a precarious position as it considers replacing jobs that have won it subsidies and public goodwill.

“We are piloting this new technology with the goal of increasing safety, speeding up delivery times and adding efficiency across our network,” an Amazon spokeswoman said in a statement. “We expect the efficiency savings will be re-invested in new services for customers, where new jobs will continue to be created.”

Amazon last month downplayed its automation efforts to press visiting its Baltimore fulfillment center, saying a fully robotic future was far off. Its employee base has grown to become one of the largest in the United States, as the company opened new warehouses and raised wages to attract staff in a tight labor market.

A key to its goal of a leaner workforce is attrition, one of the sources said. Rather than lay off workers, the person said, the world’s largest online retailer will one day refrain from refilling packing roles. Those have high turnover because boxing multiple orders per minute over 10 hours is taxing work. At the same time, employees that stay with the company can be trained to take up more technical roles.

The new machines, known as the CartonWrap from Italian firm CMC Srl, pack much faster than humans. They crank out 600 to 700 boxes per hour, or four to five times the rate of a human packer, the sources said. The machines require one person to load customer orders, another to stock cardboard and glue and a technician to fix jams on occasion.

CMC declined to comment.

Though Amazon has announced it intends to speed up shipping across its Prime loyalty program, this latest round of automation is not focused on speed. “It’s truly about efficiency and savings,” one of the people said.

Including other machines known as the “SmartPac,” which the company rolled out recently to mail items in patented envelopes, Amazon’s technology suite will be able to automate a majority of its human packers. Five rows of workers at a facility can turn into two, supplemented by two CMC machines and one SmartPac, the person said.

The company describes this as an effort to “re-purpose” workers, the person said.

It could not be learned where roles might disappear first and what incentives, if any, are tied to those specific jobs.

But the hiring deals that Amazon has with governments are often generous. For the 1,500 jobs Amazon announced last year in Alabama, for instance, the state promised the company $48.7 million over 10 years, its department of commerce said.

PICKING CHALLENGE

Amazon is not alone in testing CMC’s packing technology. JD.com Inc and Shutterfly Inc have used the machines as well, the companies said, as has Walmart Inc, according to a person familiar with its pilot.

Walmart started 3.5 years ago and has since installed the machines in several U.S. locations, the person said. The company declined to comment.

Interest in boxing technology sheds light on how the e-commerce behemoths are approaching one of the major problems in the logistics industry today: finding a robotic hand that can grasp diverse items without breaking them.

Amazon employs countless workers at each fulfillment center who do variations of this same task. Some stow inventory, while others pick customer orders and still others grab those orders, placing them in the right size box and taping them up.

Many venture-backed companies and university researchers are racing to automate this work. While advances in artificial intelligence are improving machines’ accuracy, there is still no guarantee that robotic hands can prevent a marmalade jar from slipping and breaking, or switch seamlessly from picking up an eraser to grabbing a vacuum cleaner.

Amazon has tested different vendors’ technology that it may one day use for picking, including from Soft Robotics, a Boston-area startup that drew inspiration from octopus tentacles to make grippers more versatile, one person familiar with Amazon’s experimentation said. Soft Robotics declined to comment on its work with Amazon but said it has handled a wide and ever-changing variety of products for multiple large retailers.

Believing that grasping technology is not ready for prime time, Amazon is automating around that problem when packing customer orders. Humans still place items on a conveyor, but machines then build boxes around them and take care of the sealing and labeling. This saves money not just by reducing labor but by reducing wasted packing materials as well.

These machines are not without flaws. CMC can only produce so many per year. They need a technician on site who can fix problems as they arise, a requirement Amazon would rather do without, the two sources said. The super-hot glue closing the boxes can pile up and halt a machine.

Still other types of automation, like the robotic grocery assembly system of Ocado Group PLC, are the focus of much industry interest.

But the boxing machines are already proving helpful to Amazon. The company has installed them in busy warehouses that are driving distance from Seattle, Frankfurt, Milan, Amsterdam, Manchester and elsewhere, the people said.

The machines have the potential to automate far more than 24 jobs per facility, one of the sources said. The company is also setting up nearly two dozen more U.S. fulfillment centers for small and non-specialty inventory, according to logistics consultancy MWPVL International, which could be ripe for the machines.

This is just a harbinger of automation to come.

“A ‘lights out’ warehouse is ultimately the goal,” one of the people said.

(Reporting By Jeffrey Dastin in San Francisco; additional reporting by Nandita Bose in Washington and Josh Horwitz in Shanghai; editing by Greg Mitchell and Edward Tobin)

Robots will be your colleagues not your replacement: Manpower

FILE PHOTO: A robotic bartender prepares drinks inside a space modul-like structure in Prague, Czech Republic, November 28, 2018. REUTERS/David W Cerny/File Photo

BERLIN (Reuters) – Fears that robots will eliminate your job are unfounded with a growing number of employers planning to increase or maintain headcount as a result of automation, staffing company ManpowerGroup said in a survey published on Friday.

The “Humans Wanted: Robots Need You” report surveyed 19,000 employers in 44 countries and found 69 percent of firms were planning to maintain the size of their workforce while 18 percent wanted to hire more people as a result of automation. That was the highest result in three years.

The report went on to say that 24 percent of the firms that will invest in automation and digital technologies over the next two years plan to add jobs compared to 18 percent of those who are not automating.

Just 9 percent of employers in the annual survey said automation would directly lead to job losses, while 4 percent did not know what the impact would be.

“More and more robots are being added to the workforce, but humans are too,” said Jonas Prising, Chairman &amp; CEO of ManpowerGroup.

“Tech is here to stay and it’s our responsibility as leaders to become Chief Learning Officers and work out how we integrate humans with machines.”

More than 3 million industrial robots will be in use in factories around the world by 2020, according to the International Federation of Robotics.

The Manpower survey found that 84 percent of firms planned to help their workers learn new skills by 2020, compared to just 21 percent in 2011.

The global talent shortage is at a 12-year-high, with many companies struggling to fill jobs, according to Manpower.

In Germany, where unemployment is at a record low, a shortage of talent was the top concern of small-to-mid-sized companies heading into 2019, according to a survey by the BVMW Mittelstand association.

The Manpower survey found IT skills are particularly in demand with 16 percent of companies expecting to hire staff in IT.

In manufacturing and production, where industrial robots are increasingly doing routine tasks, firms expect to hire more people in customer-facing roles that require skills such as communication, leadership, negotiation and adaptability.

Employers in Singapore, Costa Rica, Guatemala and South Africa expected to add the most staff, while firms in Bulgaria, Hungary, Czech Republic, Norway, Slovakia and Romania predicted a decrease in headcount, the survey found.

(Writing by Caroline Copley; Editing by Elaine Hardcastle)

Millions of S.E. Asian jobs may be lost to automation

Humanoid robots work side by side with employees in the assembly line at a factory of Glory Ltd., a manufacturer of automatic change dispensers, in Kazo, north of Tokyo, Japan,

SINGAPORE (Reuters) – More than half of workers in five Southeast Asian countries are at high risk of losing their jobs to automation in the next two decades, an International Labour Organization study found, with those in the garments industry particularly vulnerable.

About 137 million workers or 56 percent of the salaried workforce from Cambodia, Indonesia, the Philippines, Thailand and Vietnam, fall under the high-risk category, the study showed.

“Countries that compete on low-wage labor need to reposition themselves. Price advantage is no longer enough,”  said Deborah France-Massin, director for the ILO’s bureau for employers’ activities. The report said workers have to be trained to work effectively alongside digitalized machines.

Southeast Asia is home to more than 630 million people and is a hub for several manufacturing sectors, including textiles, vehicles and hard disk drives.

Of the 9 million people working in the region’s textiles, clothing and footwear industry, 64 percent of Indonesian workers are at high risk of losing their jobs to automation, 86 percent in Vietnam, and 88 percent in Cambodia.

Garment manufacturers in Cambodia, who take orders from  retailers such as Adidas, Marks and Spencer and Wal-Mart Stores Inc, employ about 600,000 people.

Neighboring Vietnam is seeing record investment in its footwear and textiles industries, due to new free-trade pacts with major markets, including the U.S.-led Trans-Pacific Partnership. It is the second-largest garment supplier behind China to the United States.

The United Nations agency said technologies including 3D printing, wearable technology, nanotechnology and robotic automation could disrupt the sector.

“Robots are becoming better at assembly, cheaper and increasingly able to collaborate with people,” the ILO said.

The textiles, clothing and footwear sector is at the highest risk of automation out of five industries analyzed in the study, including automotive and auto parts, electrical and electronics, business process outsourcing and retail.

In the automotive and auto parts industry, more than 60 percent of salaried workers in Indonesia, and over 70 percent of those in Thailand face the risk of their jobs being displaced.

Southeast Asia’s automotive sector, the seventh-largest producer of vehicles in 2015 globally, employs more than 800,000 workers, the report said.

Known as the “Detroit of Southeast Asia”, Thailand is a regional production and export hub for the world’s top carmakers. The auto sector accounts for around 10 percent of Thai GDP and employs a 10th of its workers in manufacturing.

(Reporting by Aradhana Aravindan; Editing by Jacqueline Wong)