Tag Archives: internet providers

Major U.S. internet firms agree not to cancel service over next 60 days: FCC

By David Shepardson

WASHINGTON (Reuters) – The Federal Communications Commission said Friday that major internet providers – including Comcast Corp, AT&T Inc and Verizon Communications Inc – agreed not to terminate service for subscribers for the next 60 days if they are unable to pay their bills due to disruptions caused by the coronavirus.

FCC Chairman Ajit Pai said after calls with more than 50 companies that they also agreed to waive any late fees residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.

They also agreed to open Wi-Fi hotspots to anyone who needs them, the FCC said.

Millions more Americans are expected to work from home as employers and states urge people to telework to reduce the potential to spread the coronavirus outbreak.

Others agreeing to take part are Alphabet Inc’s Google Fiber, Charter Communications Inc, CenturyLink Inc, Cox Communications [COXC.UL], Sprint Corp, T-Mobile US Inc.

“As the coronavirus outbreak spreads and causes a series of disruptions to the economic, educational, medical and civic life of our country, it is imperative that Americans stay connected,” Pai said in a statement. “Broadband will enable them to communicate with their loved ones and doctors, telework, ensure their children can engage in remote learning.”

FCC Commissioner Jessica Rosenworcel, a Democrat, praised the companies adopting the pledge, but said the FCC should do more.

She called on the commission to “provide hotspots for loan for students whose school doors have closed” and should “work with health care providers to ensure connectivity for telehealth services are available for hospitals, doctors, and nurses treating coronavirus patients and those who are quarantined.”

Pai also said he had asked providers that offer low-income consumers lower-speed cheaper service to increase speeds and expand eligibility. Comcast said Thursday it was raising its speeds for all its low-income users, while AT&T said it was waiving data caps for consumers that have plans with usage caps.

Pai also wants broadband providers to relax their data cap policies and for “telephone carriers to waive long-distance and overage fees in appropriate circumstances, on those that serve schools and libraries to work with them on remote learning opportunities, and on all network operators to prioritize the connectivity needs of hospitals and healthcare providers.”

Internet firms and associations express confidence that U.S. networks can withstand the predicted jump in traffic.

The trade group U.S. Telecom said in a letter to Congress on Friday that in areas where workers are being told to stay home the group has “not observed time shifted traffic exceeding peak network capacity.”

Verizon, which confirmed it was taking part in the pledge, said as of “it has not seen any measurable increase in data usage on any of its networks.” More than 60% of U.S. network traffic is video and content streaming.

(Reporting by David Shepardson; Editing by Chizu Nomiyama and Dan Grebler)

U.S. seeks input on privacy rules to protect consumer data

People look at data on their mobiles as background with internet wire cables on switch hub is projected in this picture illustration taken May 30, 2018. Picture taken May 30, 2018. REUTERS/Kacper Pempel/Illustration

By David Shepardson

WASHINGTON (Reuters) – The U.S. Commerce Department on Tuesday said it was seeking comments on how to set nationwide data privacy rules in the wake of tough new requirements adopted by the European Union and California this year.

The Senate Commerce Committee has scheduled a privacy hearing on Wednesday with major companies including Alphabet Inc, AT&T Inc, Apple Inc. This summer, the Trump administration held more than 50 meetings with tech companies, internet providers, privacy advocates and others.

Data privacy has become an increasingly important issue since massive breaches compromised the personal information of millions of U.S. internet and social media users, as well as breaches involving large retailers and credit reporting agency Equifax Inc.

Commerce’s National Telecommunications and Information Administration (NTIA) issued the request for comment after noting “a growing number of foreign countries, and some U.S. states, have articulated distinct visions for how to address privacy concerns, leading to a nationally and globally fragmented regulatory landscape.”

The administration said companies and other organizations that use consumer data should be transparent about how they use personal information, individuals should be able to exercise control over personal information and data use “should be reasonably minimized.”

David Redl, who heads NTIA, said “the Trump administration is beginning this conversation to solicit ideas on a path for adapting privacy to today’s data-driven world.”

The Internet Association, which represents more than 40 major internet and technology companies, said this month it backed modernizing data privacy rules but wants a national approach that would pre-empt new regulations in California that take effect in 2020.

California Governor Jerry Brown signed data privacy legislation in June aimed at giving consumers more control over how companies collect and manage their personal information, although it was not as stringent as new rules in Europe.

The European Union General Data Protection Regulation took effect in May, replacing the bloc’s patchwork of rules dating back to 1995.

Breaking privacy laws can now result in fines of up to 4 percent of global revenue or 20 million euros ($23.2 million), whichever is higher, as opposed to a few hundred thousand euros.

Also testifying Wednesday will be Twitter Inc, Amazon.com Inc and Charter Communications Inc to give them “an opportunity to explain their approaches to privacy,” said U.S. Senator John Thune.

Google on Monday said it backed “responsible, interoperable and adaptable data protection regulations” as it offered a list of principles.

(Reporting by David Shepardson; Editing by David Gregorio)