Ethiopian crash crew’s voices could unlock high-stakes Boeing inquiry

FILE PHOTO: A man watches debris at the scene of the Ethiopian Airlines Flight ET 302 plane crash, near the town of Bishoftu, southeast of Addis Ababa, Ethiopia March 12, 2019. REUTERS/Baz Ratner

By Maggie Fick and Tim Hepher

ADDIS ABABA/PARIS (Reuters) – The investigation into the final minutes of Ethiopian Airlines Flight 302 turned on Tuesday to the secrets in the cockpit voice recorder as Boeing and a shaken global aviation industry hung on the outcome.

The voices of Captain Yared Getachew and First Officer Ahmednur Mohammed could reveal what led to the March 10 crash of the Boeing 737 MAX that has worrying parallels with another disaster involving the same model off Indonesia in October.

The twin disasters killed 346 people.

Black box data was downloaded in France but only Ethiopian experts leading the probe have heard the dialogue between Getachew, 29, and Mohammed, 25. The data was back in Addis Ababa on Tuesday, sources familiar with the probe told Reuters.

Experts believe a new automated system in Boeing’s flagship MAX fleet – intended to stop stalling by dipping the plane’s nose – may have played a role in both crashes, with pilots unable to override it as their jets plunged downwards.

Both came down just minutes after take-off after erratic flight patterns and loss of control reported by the pilots. However, every accident is a unique chain of human and technical factors, experts say.

The prestige of Ethiopian Airlines, one of Africa’s most successful companies, and Boeing, the world’s biggest planemaker and a massive U.S. exporter, is at stake in the inquiry.

AWKWARD QUESTIONS FOR INDUSTRY

Lawmakers and safety experts are questioning how thoroughly regulators vetted the MAX model and how well pilots were trained on new features. For now, regulators have grounded the existing fleet of more than 300 MAX aircraft and deliveries of nearly 5,000 more – worth well over $500 billion – are on hold.

Pressure on the Chicago-headquartered company has grown with news that federal prosecutors and the U.S. Department of Transportation are scrutinizing how carefully the MAX model was developed, two people briefed on the matter said.

The U.S. Justice Department was looking at the Federal Aviation Administration’s (FAA) oversight of Boeing, one of the people said. And a federal grand jury last week issued at least one subpoena to an entity involved in the plane’s development.

In the hope of getting its MAX line back into the air soon, Boeing said it will roll out a software update and revise pilot training. In the case of the Lion Air crash in Indonesia, it has raised questions about whether crew used the correct procedures.

“Lives depend on the work we do,” acknowledged Boeing boss Dennis Muilenburg, facing the biggest crisis of his tenure.

The MAX, which offers cost savings of about 15 percent on fuel, was developed for service from 2017 after the successful launch by its main rival of the Airbus A320neo.

After Ethiopia, France and the United States all noted parallels with the Indonesia crash, one person familiar with the probe said black box data showed the Ethiopian Airlines jet’s “angle of attack” was “very similar” to the Lion Air plane.

The angle of attack is a fundamental parameter of flight, measuring the degrees between the air flow and the wing. If it is too high, it can throw the plane into an aerodynamic stall.

GLOBAL RAMIFICATIONS

In the hot seat over its certification of the MAX without demanding additional training and its closeness to Boeing, the FAA has said it is “absolutely” confident in its vetting.

But given the U.S. probe, Canada said it would re-examine its acceptance of the FAA validation and do its own independent certification.

The crisis has put the airline world in a spin.

One company, Norwegian Airlines, has already said it will seek compensation after grounding its MAX aircraft.

Various firms are reconsidering Boeing orders, and some airlines are revising profit forecasts given they now cannot count on maintenance and fuel savings factored in from the MAX.

Beyond the corporate ramifications, anguished relatives are still waiting to find out what happened.

Many have been visiting the crash site in a charred field to seek some closure, but there is anger at the slow pace of information and all they have been given for funerals is earth.

Abdulmajid Shariff, a Yemeni who lost his brother-in-law, was heading home on Tuesday. “I’m just so terribly sad. I had to leave here without the body of my dead brother. But I have to praise almighty God, there is nothing more to do.”

(Reporting by Maggie Fick and Jason Neely in Addis Ababa, Tim Hepher in Paris, David Ljunggren in Ottawa, Jamie Freed in Singapore; Writing by Andrew Cawthorne; Editing by Georgina Prodhan)

Ethiopia says crashed jet’s black boxes show similarities to Lion Air disaster

A woman mourns next to coffins during the burial ceremony of the Ethiopian Airline Flight ET 302 crash victims at the Holy Trinity Cathedral Orthodox church in Addis Ababa, Ethiopia, March 17, 2019. REUTERS/Maheder Haileselassie

 

By Maggie Fick and David Shepardson

ADDIS ABABA/WASHINGTON (Reuters) – The crash of an Ethiopian Airlines plane that killed 157 people had “clear similarities” with October’s Lion Air crash, Ethiopia said on Sunday, shown by initial analysis of the black boxes recovered from the wreckage of the March 10 disaster.

The crash has generated one of the most widely watched and high-stakes inquiries for years, with the latest version of Boeing’s profitable 737 workhorse depending on the outcome.

Both planes were MAX 8s, and both crashed minutes post take-off after pilots reported flight control problems. Concern over the plane’s safety led aviation authorities to ground the model, wiping billions of dollars off Boeing’s market value.

“It was the same case with the Indonesian (Lion Air) one. There were clear similarities between the two crashes so far,” Ethiopian transport ministry spokesman Muse Yiheyis said.

“The data was successfully recovered. Both the American team and our (Ethiopian) team validated it,” he told Reuters, adding that the ministry would provide more information after three or four days.

In Washington, however, U.S. officials told Reuters the FAA and U.S. National Transportation Safety Board (NTSB) had not yet validated the data.

Boeing’s safety analysis of a new flight control system known as MCAS on MAX jets had several crucial flaws, one of which was that it understated the power of the system, the Seattle Times said on Sunday.

The FAA also did not delve in detailed inquiries and followed a standard certification process on the MAX, the paper said, citing an FAA spokesman.

The FAA declined to comment on the report but referred to previous statements about the certification process. It has said the process followed FAA’s standard process.

Citing people familiar with the inquiry, the Wall Street Journal said Department of Transportation officials are scrutinizing the FAA’s approval of MAX jets and a Washington, D.C. grand jury issued a subpoena to at least one person involved in the MAX’s development.

The subpoena dated March 11 – a day after the Ethiopian Airlines crash – listed as a contact a prosecutor from the Justice Department’s (DoJ) criminal division and sought documents to be handed over later this month, the paper said.

It was not immediately clear whether the DoJ subpoena was related to the DoT’s inquiry, which focuses on MCAS, implicated in the Lion Air crash that killed 189 people, the WSJ added.

Boeing and the FAA declined to comment on the WSJ report.

Two government officials briefed on the matter told Reuters it would not be surprising for the Transportation Department to investigate a major safety issue, but could not immediately confirm the report.

SAFETY ANALYSIS

An official told Reuters that when investigators – after reviewing black box data from the Ethiopian Airlines crash – return to Addis Ababa to conduct interpretive work, the NTSB and FAA will assist in verification and validation of the data.

A second source said little information had been circulated between parties about the contents of data and voice recordings.

It was not clear how many of the roughly 1,800 parameters of flight data and two hours of cockpit recordings, spanning the doomed six-minute flight and earlier trips, had been taken into account in the preliminary Ethiopian analysis.

International rules require a preliminary report on the crash to be released within 30 days.

Previous air crash reports show that in such high-profile cases there can be disagreements among parties about the cause.

In Paris, France’s BEA air accident investigation agency said data from the jet’s cockpit voice recorder had been successfully downloaded. The French agency said on Twitter it had not listened to the audio files and the data had been transferred to Ethiopian investigators.

In Addis Ababa, a source who has listened to the air traffic control recording of the plane’s communications said flight 302 had an unusually high speed after take-off before it reported problems and asked permission to climb quickly.

Last Monday, Boeing, shares of which have fallen 10 percent in the week since the crash, said it would deploy a software upgrade to the 737 MAX 8, hours after the FAA said it would mandate “design changes” in the aircraft by April.

Boeing was finalizing the software change and a training revision and would evaluate new information as it became available, Chief Executive Dennis Muilenburg said in a statement on Sunday, after the Ethiopian transport ministry’s comments.

A Boeing spokesman said the 737 MAX was certified in line with identical FAA requirements and processes that governed certification of all previous new airplanes and derivatives. The spokesman said the FAA concluded that MCAS on 737 MAX met all certification and regulatory requirements.

(Graphic – The grounded 737 Max fleet: https://tmsnrt.rs/2u5sZYI)

(Graphic – Ethiopian Airlines crash: https://tmsnrt.rs/2Hn6V4k)

(Additional reporting Gaurika Juneja, Tim Hepher, Tracy Rucinski; Writing by Sayantani Ghosh; Editing by William Maclean and Clarence Fernandez)

The crash has generated one of the most widely watched and high-stakes inquiries for years, with the latest version of Boeing’s profitable 737 workhorse depending on the outcome.

Both planes were MAX 8s, and both crashed minutes post take-off after pilots reported flight control problems. Concern over the plane’s safety led aviation authorities to ground the model, wiping billions of dollars off Boeing’s market value.

“It was the same case with the Indonesian (Lion Air) one. There were clear similarities between the two crashes so far,” Ethiopian transport ministry spokesman Muse Yiheyis said.

“The data was successfully recovered. Both the American team and our (Ethiopian) team validated it,” he told Reuters, adding that the ministry would provide more information after three or four days.

In Washington, however, U.S. officials told Reuters the FAA and U.S. National Transportation Safety Board (NTSB) had not yet validated the data.

Boeing’s safety analysis of a new flight control system known as MCAS on MAX jets had several crucial flaws, one of which was that it understated the power of the system, the Seattle Times said on Sunday.

The FAA also did not delve in detailed inquiries and followed a standard certification process on the MAX, the paper said, citing an FAA spokesman.

The FAA declined to comment on the report but referred to previous statements about the certification process. It has said the process followed FAA’s standard process.

Citing people familiar with the inquiry, the Wall Street Journal said Department of Transportation officials are scrutinizing the FAA’s approval of MAX jets and a Washington, D.C. grand jury issued a subpoena to at least one person involved in the MAX’s development.

The subpoena dated March 11 – a day after the Ethiopian Airlines crash – listed as a contact a prosecutor from the Justice Department’s (DoJ) criminal division and sought documents to be handed over later this month, the paper said.

It was not immediately clear whether the DoJ subpoena was related to the DoT’s inquiry, which focuses on MCAS, implicated in the Lion Air crash that killed 189 people, the WSJ added.

Boeing and the FAA declined to comment on the WSJ report.

Two government officials briefed on the matter told Reuters it would not be surprising for the Transportation Department to investigate a major safety issue, but could not immediately confirm the report.

SAFETY ANALYSIS

An official told Reuters that when investigators – after reviewing black box data from the Ethiopian Airlines crash – return to Addis Ababa to conduct interpretive work, the NTSB and FAA will assist in verification and validation of the data.

A second source said little information had been circulated between parties about the contents of data and voice recordings.

It was not clear how many of the roughly 1,800 parameters of flight data and two hours of cockpit recordings, spanning the doomed six-minute flight and earlier trips, had been taken into account in the preliminary Ethiopian analysis.

International rules require a preliminary report on the crash to be released within 30 days.

Previous air crash reports show that in such high-profile cases there can be disagreements among parties about the cause.

In Paris, France’s BEA air accident investigation agency said data from the jet’s cockpit voice recorder had been successfully downloaded. The French agency said on Twitter it had not listened to the audio files and the data had been transferred to Ethiopian investigators.

In Addis Ababa, a source who has listened to the air traffic control recording of the plane’s communications said flight 302 had an unusually high speed after take-off before it reported problems and asked permission to climb quickly.

Last Monday, Boeing, shares of which have fallen 10 percent in the week since the crash, said it would deploy a software upgrade to the 737 MAX 8, hours after the FAA said it would mandate “design changes” in the aircraft by April.

Boeing was finalizing the software change and a training revision and would evaluate new information as it became available, Chief Executive Dennis Muilenburg said in a statement on Sunday, after the Ethiopian transport ministry’s comments.

A Boeing spokesman said the 737 MAX was certified in line with identical FAA requirements and processes that governed certification of all previous new airplanes and derivatives. The spokesman said the FAA concluded that MCAS on 737 MAX met all certification and regulatory requirements.

(Graphic – The grounded 737 Max fleet: https://tmsnrt.rs/2u5sZYI)

(Graphic – Ethiopian Airlines crash: https://tmsnrt.rs/2Hn6V4k)

(Additional reporting Gaurika Juneja, Tim Hepher, Tracy Rucinski; Writing by Sayantani Ghosh; Editing by William Maclean and Clarence Fernandez)

Boeing black box review begins in France, aviation world waits

Men unload a case containing the black boxes from the crashed Ethiopian Airlines Boeing 737 MAX 8 outside the headquarters of France's BEA air accident investigation agency in Le Bourget, north of Paris, France, March 14, 2019. REUTERS/Philippe Wojazer/File Photo

By Richard Lough and Aaron Maasho

PARIS/ADDIS ABABA (Reuters) – Investigators in France on Friday examined the black boxes of a Boeing 737 MAX that crashed in Ethiopia, as a spooked global airline industry waited to see if the cause was similar to a disaster in Indonesia months before.

Ethiopian Airlines flight 302 crashed soon after take-off from Addis Ababa last weekend, killing 157 people, the second such calamity involving Boeing’s flagship new model after a jet came down off Indonesia in October with 189 people on board.

In both cases, pilots asked to return minutes into flight.

The international repercussions are huge. Regulators have grounded the 737 MAX around the world, and the U.S. planemaker has halted next deliveries of the several thousand planes on order for a model intended to be the future industry workhorse.

Parallels between the twin disasters have frightened travelers worldwide and wiped almost $28 billion off Boeing’s stock market value.

U.S. aviation authorities say information from the wreckage in Ethiopia plus newly-refined data about its flight path indicated some similarities.

Two sources said investigators retrieved from the wreckage a piece of a stabilizer, which moves the nose up and down, that was set in an unusual position – one similar to that of the Lion Air plane that crashed in Indonesia.

 

“NOSE-DIVE”

Pilots were waiting anxiously for the investigation.

“Looking at the crash site photos, the aircraft appears to have nose-dived,” Paul Gichinga, former head of the Kenya Airline Pilots Association, told Reuters.

“The pilot must have gotten some sort of indication that maybe the airspeed was unreliable or something and decided, instead of climbing and going to sort out the problem up there, the best thing was to return to have it sorted.”

Boeing, the world’s biggest planemaker, has said the 737 MAX is safe, though it plans to roll out a software upgrade in the coming weeks. It continued to produce at full speed at its factory near Seattle, but paused shipments.

French authorities have possession of the flight data and cockpit voice recorders, though Ethiopia is formally leading the investigation and U.S. experts are in Paris and Addis Ababa too.

First conclusions could take several days.

The New York Times said the Ethiopian captain, Yared Getachew, initially reported a “flight control” problem in a calm voice before asking to return in panicked tones three minutes into the flight. “Break break, request back to home,” he told controllers, the newspaper reported, citing a person who had reviewed the communications.

The jet initially flew below the minimum safe height for its climb, then once at higher altitude was oscillating up and down by hundreds of feet, all at abnormal speed, the Times said. It then disappeared from radar over a restricted military zone and lost contact with air controllers five minutes after take-off.

Relatives lay flowers as they pay homage to victims during a commemoration ceremony at the scene of the Ethiopian Airlines Flight ET 302 plane crash, near the town Bishoftu, near Addis Ababa, Ethiopia March 14, 2019. REUTERS/Tiksa Negeri

Relatives lay flowers as they pay homage to victims during a commemoration ceremony at the scene of the Ethiopian Airlines Flight ET 302 plane crash, near the town Bishoftu, near Addis Ababa, Ethiopia March 14, 2019. REUTERS/Tiksa Negeri

FAMILIES “STUCK AND EMOTIONAL”

In Ethiopia, grieving relatives have been visiting the charred and debris-strewn field where the jet came down to pay last respects. Only fragments remain, meaning it may take weeks or months to identify all the victims who came from 35 nations.

Some families stormed out of a meeting with Ethiopian Airlines on Thursday complaining about lack of information.

Israeli Ilan Matsliah flew to Ethiopia hours after confirming his brother was on board, thinking it would be quick to find remains for burial in accordance with Jewish tradition.

“More than 24 hours is a problem for us. But I have been here for more than 96 hours,” the 46-year old told Reuters.

“We are now stuck in the same place, the same as Monday. We are very emotional.”

With heightened global scrutiny, the head of Indonesia’s transport safety committee said a report into the Lion Air crash would be speeded up for release in July or August.

A preliminary report focused on maintenance, training and the response of a Boeing anti-stall system to a recently replaced sensor.

As the ripple-effect from the Ethiopia crash spread, Canada’s biggest carrier Air Canada suspended financial forecasts for the first quarter and the year, two days after its MAX jets were grounded. It had expected the MAX to deliver significant savings on fuel and maintenance costs.

A potential new Chinese order for more than 100 jets worth well over $10 billion was thrown into doubt.

Legal experts said even non-U.S. families of the Ethiopia victims may be able to sue Chicago-based Boeing in the United States – where payouts are larger – as eight of the dead were American and plaintiffs may argue liability hinges on system design and safety decisions made by executives.

Boeing, one of the biggest companies by market capitalization on the Dow Jones and a darling of the market, has seen its shares lose 13 percent since the crash.

Its shares had hit record highs just a week before, having risen a stunning 52 percent since the end of December, and were still up 19 percent year-to-date.

(Reporting by Richard Lough, Tim Hepher in Paris; Duncan Miriri and Aaron Masho in Addis Ababa; Omar Mohammed and Maggie Fick in Nairobi; David Shephardson in Washington; Rishika Chatterjee and Debroop Roy in Bengaluru; Jamie Freed in Singapore; Josephine Mason in London; Writing by Andrew Cawthorne; Editing by Jon Boyle)

Ethiopia black boxes bound for Europe, crash pilot had in-plane issues

American civil aviation and Boeing investigators search through the debris at the scene of the Ethiopian Airlines Flight ET 302 plane crash, near the town of Bishoftu, southeast of Addis Ababa, Ethiopia March 12, 2019. REUTERS/Baz Ratner

By Duncan Miriri

ADDIS ABABA (Reuters) – The Ethiopian Airlines pilot whose jet crashed killing 157 people had reported flight-control problems, the company said on Wednesday, as it prepared to send the black boxes to Europe from a disaster that has rocked the global aviation industry.

The still unexplained crash, which happened just after take-off from Addis Ababa, followed another disaster involving a Boeing 737 MAX in Indonesia five months ago that killed 189 people.

Though there is no proof of links, the twin disasters have spooked passengers, led to the grounding of most of Boeing’s 737 MAX fleet and hammered shares in the world’s biggest planemaker.

Since the Indonesia crash, there has been attention on an automated anti-stall system that dips the aircraft’s nose down.

Ethiopia Airlines spokesman Asrat Begashaw told Reuters it was still unclear what happened on Sunday, but its pilot had reported control issues – as opposed to external factors such as birds.

“The pilot reported flight control problems and requested to turn back. In fact he was allowed to turn back,” he said.

A decision where in Europe to send the black boxes would be taken by Thursday, the airline said.

Multiple nations, including the European Union, have suspended the 737 MAX, grounding about two-thirds of the 371 jets of that make in operation around the world, according to Reuters calculations.

Many airlines were managing to keep to schedule by using other jets while economic woes meant some may be grateful for a pause. The biggest impact could be on future deliveries given Boeing has nearly 5,000 more 737 MAXs on order.

India said it would not take any deliveries until safety concerns were cleared and Ethiopian Airlines said it would decide whether to cancel orders after a preliminary probe.

Passengers were fretting too, with many seeking reassurances they would not be flying on a 737 MAX. Kayak.com was the first big site to say it would modify filters to allow customers to exclude particular types of planes from queries.

 

U.S. OUTLIER

Nevertheless, the United States held out against suspension and Boeing affirmed its “full confidence” in the model.

U.S. President Donald Trump, an aviation enthusiast whose ties with Boeing run deep, received safety assurances personally from its chief executive Dennis Muilenburg.

Still, Boeing shares have fallen some 11 percent since the crash, losing $26.65 billion of market value.

Possibly presaging a raft of claims, Norwegian Air said it would seek recompense for lost revenue and extra costs after grounding its 737 MAX aircraft.

“We expect Boeing to take this bill,” it said.

More than a dozen relatives of those who perished paid their respects on Wednesday at the rural site where Flight ET 302 came down in a fireball. Workers set up tents decorated with white roses.

Given problems of identification of charred remains, it will take days to start returning them to families, probably weeks for some which will require dental or DNA testing.

The victims came from more than 30 nations.

Of the top 10 nations by air passenger travel, all but the United States and Japan halted the 737 MAX. Egypt, Thailand, Lebanon, Serbia, Kosovo and Uzbekistan joined them on Wednesday.

Resisting pressure, the U.S. Federal Aviation Administration’s (FAA) acting administrator Dan Elwel said its review had shown “no systemic performance issues.”

The three U.S. airlines using the 737 MAX – Southwest Airlines Co, American Airlines Group Inc and United Airlines – stood by the aircraft.

PILOTS’ CONCERNS

The new variant of the world’s most-sold modern passenger aircraft was viewed as the likely workhorse for airlines for decades. But October’s Lion Air crash in Indonesia sparked a debate on automation, particularly over a software system designed to push the plane down to stop a stall during flight.

Boeing says it plans to update the software in coming weeks.

Though there are no proven links between the two recent 737 MAX crashes, the United Arab Emirates’ aviation regulator said on Tuesday there were “marked similarities” and China’s regulator noted both occurred shortly after take-off.

In November, two incidents were reported to the NASA-run Aviation Safety Reporting Database that involved problems in controlling the 737 MAX at low altitude just after take-off with autopilot engaged, according to documents first published by the Dallas Morning News and verified by Reuters.

“We discussed the departure at length and I reviewed in my mind our automation setup and flight profile but can’t think of any reason the aircraft would pitch nose down so aggressively,” one pilot said.

In another case, the pilot said: “With the concerns with the MAX 8 nose down stuff, we thought it appropriate to bring it to your attention.”

Boeing did not respond immediately to a request for comment, but it has previously said it provided appropriate information to pilots to use an existing procedure to handle the issue of erroneous data affecting the anti-stall system.

(Additional reporting by Aaron Maasho in Addis Ababa; Kumerra Gemechu in Gora-Bokka, Ethiopia; Omar Mohammed and Maggie Fick in Nairobi; Tim Hepher in Paris; David Shepardson in Washington; Jamie Freed in Singapore; Terje Solsvik in Oslo; Aditi Shah in Mumbai; Sanjana Shivdas in Bengaluru; Aleksandar Vasovic in Belgrade; Writing by Andrew Cawthorne; Editing by Jon Boyle)