Tag Archives: disruptions

Exclusive-Cyber attack disrupts major South African port operations

By Zandi Shabalala and Tanisha Heiberg

JOHANNESBURG (Reuters) – A cyber attack disrupted container operations at the South African port of Cape Town, an email seen by Reuters on Thursday said.

Durban, the busiest shipping terminal in sub-Saharan Africa, was also affected, three sources with direct knowledge of the matter told Reuters.

Cape Town Harbor Carriers Association said in an email to members, seen by Reuters: “Please note that the port operating systems have been cyber-attacked and there will be no movement of cargo until the system is restored.”

Transnet’s official website was down on Thursday showing an error message.

Transnet, which operates major South African ports, including Durban and Cape Town, and a huge railway network that transports minerals and other commodities for export, confirmed its IT applications were experiencing disruptions and it was identifying the cause.

It declined to comment on whether a cyber attack caused the disruption. The sources, who asked not to be named because they are not authorized to speak to the press, said an attack occurred early on Thursday.

The state-owned company already suffered major disruptions to its ports and national freight rail line last week following days of unrest and violence in parts of the country.

The latest disruption has delayed containers and auto parts, but commodities were mostly be unaffected as they were in a different part of the port, one of the sources said.

It will also create backlogs that could take time to clear.

Transnet said its container terminals were disrupted while its freight rail, pipeline, engineering and property divisions reported normal activity.

Most of the copper and cobalt mined in the Democratic Republic of Congo and Zambia, where miners such as Glencore and Barrick Gold operate, use Durban to ship cargo out of Africa.

(Reporting by Zandi Shabalala and Tanisha Heiberg; additional reporting by Helen Reid, editing by Susan Fenton, Pratima Desai and Barbara Lewis)

Major U.S. internet firms agree not to cancel service over next 60 days: FCC

By David Shepardson

WASHINGTON (Reuters) – The Federal Communications Commission said Friday that major internet providers – including Comcast Corp, AT&T Inc and Verizon Communications Inc – agreed not to terminate service for subscribers for the next 60 days if they are unable to pay their bills due to disruptions caused by the coronavirus.

FCC Chairman Ajit Pai said after calls with more than 50 companies that they also agreed to waive any late fees residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.

They also agreed to open Wi-Fi hotspots to anyone who needs them, the FCC said.

Millions more Americans are expected to work from home as employers and states urge people to telework to reduce the potential to spread the coronavirus outbreak.

Others agreeing to take part are Alphabet Inc’s Google Fiber, Charter Communications Inc, CenturyLink Inc, Cox Communications [COXC.UL], Sprint Corp, T-Mobile US Inc.

“As the coronavirus outbreak spreads and causes a series of disruptions to the economic, educational, medical and civic life of our country, it is imperative that Americans stay connected,” Pai said in a statement. “Broadband will enable them to communicate with their loved ones and doctors, telework, ensure their children can engage in remote learning.”

FCC Commissioner Jessica Rosenworcel, a Democrat, praised the companies adopting the pledge, but said the FCC should do more.

She called on the commission to “provide hotspots for loan for students whose school doors have closed” and should “work with health care providers to ensure connectivity for telehealth services are available for hospitals, doctors, and nurses treating coronavirus patients and those who are quarantined.”

Pai also said he had asked providers that offer low-income consumers lower-speed cheaper service to increase speeds and expand eligibility. Comcast said Thursday it was raising its speeds for all its low-income users, while AT&T said it was waiving data caps for consumers that have plans with usage caps.

Pai also wants broadband providers to relax their data cap policies and for “telephone carriers to waive long-distance and overage fees in appropriate circumstances, on those that serve schools and libraries to work with them on remote learning opportunities, and on all network operators to prioritize the connectivity needs of hospitals and healthcare providers.”

Internet firms and associations express confidence that U.S. networks can withstand the predicted jump in traffic.

The trade group U.S. Telecom said in a letter to Congress on Friday that in areas where workers are being told to stay home the group has “not observed time shifted traffic exceeding peak network capacity.”

Verizon, which confirmed it was taking part in the pledge, said as of “it has not seen any measurable increase in data usage on any of its networks.” More than 60% of U.S. network traffic is video and content streaming.

(Reporting by David Shepardson; Editing by Chizu Nomiyama and Dan Grebler)