Tag Archives: Cyber Theft

Chipotle says hackers hit most restaurants in data breach

Signage for a Chipotle Mexican Grill is seen in Los Angeles, California, United States, April 25, 2016. REUTERS/Lucy Nicholson/File Photo

By Lisa Baertlein

(Reuters) – Hackers used malware to steal customer payment data from most of Chipotle Mexican Grill Inc’s <CMG.N> restaurants over a span of three weeks, the company said on Friday, adding to woes at the chain whose sales had just started recovering from a string of food safety lapses in 2015.

Chipotle said it did not know how many payment cards or customers were affected by the breach that struck most of its roughly 2,250 restaurants for varying amounts of time between March 24 and April 18, spokesman Chris Arnold said via email.

A handful of Canadian restaurants were also hit in the breach, which the company first disclosed on April 25.

Stolen data included account numbers and internal verification codes. The malware has since been removed.

The information could be used to drain debit card-linked bank accounts, make “clone” credit cards, or to buy items on certain less-secure online sites, said Paul Stephens, director of policy and advocacy at the non-profit Privacy Rights Clearinghouse.

The breach could once again threatens sales at its restaurants, which only recently recovered after falling sharply in late 2015 after Chipotle was linked to outbreaks of E. coli, salmonella and norovirus that sickened hundreds of people.

An investigation into the breach found the malware searched for data from the magnetic stripe of payment cards.

Arnold said Chipotle could not alert customers directly as it did not collect their names and mailing addresses at the time of purchase.

The company posted notifications on the Chipotle and Pizzeria Locale websites and issued a news release to make customers aware of the incident.

Linn Freedman, an attorney at Robinson & Cole LLP specializing in data breach response, said Chipotle was putting the burden on the consumer to discover possible fraudulent transactions by notifying them through the websites.

“I don’t think you will get to all of the customers who might have been affected,” she said.

Security analysts said Chipotle would likely face a fine based on the size of the breach and the number of records compromised.

“If your data was stolen through a data breach that means you were somewhere out of compliance” with payment industry data security standards, Julie Conroy, research director at Aite Group, a research and advisory firm.

“In this case, the card companies will fine Chipotle and also hold them liable for any fraud that results directly from their breach,” said Avivah Litan, a vice president at Gartner Inc <IT.N> specializing in security and privacy.

Chipotle did not immediately comment on the prospect of a fine.

Retailer Target Corp <TGT.N> in 2017 agreed to pay $18.5 million to settle claims stemming from a massive data breach in late 2013.

Hotels and restaurants have also been hit. They include Trump Hotels, InterContinental Hotels Group <IHG.L> as well as Wendy’s <WEN.O>, Arby’s and Landry’s restaurants.

Shares in Chipotle Mexican Grill ended marginally lower at $480.15 on Friday following the announcement.

(Additional reporting by Natalie Grover and Siddharth Cavale in Bengaluru and Tom Polansek and Nandita Bose in Chicago; Editing by Grant McCool and Lisa Shumaker)

Cyber extortion demands surge as victims keep paying: Symantec

A man walks past a display of hexadecimal code in a file photo. REUTERS/Nigel Treblin

By Alastair Sharp

TORONTO (Reuters) – Hackers are demanding increasingly hefty ransoms to free computers paralyzed with viruses, as cyber criminals seek to maximize profits from large numbers of victims willing to pay up, according to cyber security firm Symantec Corp.

The average demand embedded in such malicious software, which is known as ransomware, more than tripled last year to $1,077 from $294, and the pricing has continued to rise in 2017, according to Symantec.

“The bad guys haven’t found the top end of what people will pay,” Symantec Director of Security Response Kevin Haley said in a telephone interview.

Symantec said 69 percent of ransomware infections in 2016 hit consumer computers, with the remainder targeting businesses and other organizations.

More than a third of consumer ransomware victims around the globe pay cyber criminals to regain access to their data, according to Symantec. In the United States, where such attacks are most prevalent, 64 percent pay.

“If six out of ten people will pay your ransom when it’s three hundred bucks, you’re thinking ‘What if I raise it to four hundred? What if I raise to five hundred?'” Haley said.

The surge in cyber extortion has been fueled partly by the sale of ransomware kits, which sell for $10 to $1,800 on underground markets and make it easy for wannabe cyber crooks to get in the business, according to Symantec.

One kit, known as Shark, lets users name their demand, which its creators collect from victims and pass on to attackers, minus a 20 percent commission.

Ransomware attacks have increased sharply over the past year, with criminals targeting hospitals, police departments and other providers of critical services in the United States and Europe.

In some cases, the attacks have interrupted critical public services.

U.S. and European hospitals have been forced to divert patients to other facilities when ransomware paralyzed computer systems.

Local police have been forced to manually dispatch calls, and San Francisco’s public transit system was unable to collect fares for a weekend during the busy Christmas shopping season.

(Reporting by Alastair Sharp; Editing by Steve Orlofsky; Editing by Jim Finkle and Steve Orlofsky)

NSA contractor indicted over mammoth theft of classified data

NSA HQ

By Dustin Volz

(Reuters) – A former National Security Agency contractor was indicted on Wednesday by a federal grand jury on charges he willfully retained national defense information, in what U.S. officials have said may have been the largest heist of classified government information in history.

The indictment alleges that Harold Thomas Martin, 52, spent up to 20 years stealing highly sensitive government material from the U.S. intelligence community related to national defense, collecting a trove of secrets he hoarded at his home in Glen Burnie, Maryland.

The government has not said what, if anything, Martin did with the stolen data.

Martin faces 20 criminal counts, each punishable by up to 10 years in prison, the Justice Department said.

“For as long as two decades, Harold Martin flagrantly abused the trust placed in him by the government,” said U.S. Attorney Rod Rosenstein.

Martin’s attorney could not immediately be reached for comment.

Martin worked for Booz Allen Hamilton Holding Corp when he was taken into custody last August.

Booz Allen also had employed Edward Snowden, who leaked a trove of secret files to news organizations in 2013 that exposed vast domestic and international surveillance operations carried out by the NSA.

The indictment provided a lengthy list of documents Martin is alleged to have stolen from multiple intelligence agencies starting in August 1996, including 2014 NSA reports detailing intelligence information “regarding foreign cyber issues” that contained targeting information and “foreign cyber intrusion techniques.”

The list of pilfered documents includes an NSA user’s guide for an intelligence-gathering tool and a 2007 file with details about specific daily operations.

The indictment also alleges that Martin stole documents from U.S. Cyber Command, the CIA and the National Reconnaissance Office.

Martin was employed as a private contractor by at least seven different companies, working for several government agencies beginning in 1993 after serving in the U.S. Navy for four years, according to the indictment.

His positions, which involved work on highly classified projects involving government computer systems, gave him various security clearances that routinely provided him access to top-secret information, it said.

Unnamed U.S. officials told the Washington Post this week that Martin allegedly took more than 75 percent of the hacking tools belonging to the NSA’s tailored access operations, the agency’s elite hacking unit.

Booz Allen, which earns billions of dollars a year contracting with U.S. intelligence agencies, came under renewed scrutiny after Martin’s arrest was revealed last October. The firm announced it had hired former FBI Director Robert Mueller to lead an audit of its security, personnel and management practices.

A Booz Allen spokeswoman did not have an immediate comment on Martin’s indictment.

Martin’s initial appearance in the U.S. District Court of Baltimore was scheduled for next Tuesday, the Justice Department said.

(Reporting by Dustin Volz in Washington and Jonathan Stempel in New York; editing by Jonathan Oatis and Phil Berlowitz)

Bangladeshi probe panel’s chief says SWIFT responsible for cyber theft

Bangladesh central bank

DHAKA (Reuters) – A Bangladesh government-appointed panel investigating the theft of $81 million from the country’s central bank has found that SWIFT, the international banking payments network, committed a number of mistakes in connecting up a local network, the panel head said on Sunday.

“We have shown that SWIFT made a number of errors that made it easy for the hackers,” Mohammed Farashuddin, a former governor of the Bangladeshi central bank, told reporters.

He said SWIFT, a cooperative owned by 3,000 financial institutions, could not escape responsibility as it had connected its network to the central bank’s new real time gross settlement (RTGS) system launched in October for domestic transactions.

“SWIFT is responsible for the heist of Bangladesh Bank as it approached the central bank for the installation of RTGS real time gross settlement,” Farashuddin said.

SWIFT has already rejected allegations made by Dhaka that it had been at fault, saying its financial messaging system remained secure and had not been breached by the hackers during the attack on Bangladesh Bank.

The hackers broke into the computer systems of the central bank in early February and issued instructions through the SWIFT network to transfer $951 million of its deposits held at the New York Federal Reserve Bank to accounts in the Philippines and Sri Lanka.

Most of the transactions were blocked but four went through amounting to $81 million, prompting allegations by Bangladeshi officials that both the Fed and SWIFT had failed to detect the fraud.

Bangladeshi police and a bank official said earlier this month that the central bank became more vulnerable to hackers when technicians from SWIFT connected the new bank transaction system to SWIFT messaging three months before the cyber theft.

The local Daily Star newspaper quoted Farashuddin as saying that SWIFT failed to implement 13 security measures in the installation of the system.

Farashuddin is due to submit his final report to the government in the next few days.

A spokeswoman for SWIFT said she had no immediate comment to make.

In a letter to users dated May 3, SWIFT told its bank customers that they were responsible for securing computers used to send messages over its network.

(Reporting by Serajul Qaudir; Writing by Sanjeev Miglani; Editing by Greg Mahlich)