CrowdStrike update: Latest on the global tech outage

CrowdStrike-Stranded-passengers

Important Takeaways:

  • Hundreds of US flights were canceled early Monday, as carriers, particularly Delta Air Lines, work to recover four days after a global tech outage caused massive delays and left travelers stranded at airports around the nation.
  • More than 800 flights into, within or out of the United States were canceled by Monday morning, and more than 1,500 flights were delayed, according to flight tracking site FlightAware. Delta passengers have been slammed by nearly 4,500 cancellations since Friday, including 660 on Monday, by far the most of any airline.
  • Delta declined to comment on the numbers, but in an update to customers Sunday afternoon, CEO Ed Bastian said the company is working to restore operations after the outage.
  • The “largest IT outage in history” – prompted by a software update for Microsoft devices late Thursday into the early hours of Friday – brought down computers and technical systems across the world, causing disorder at airports, outages for 911 services and challenges at health care facilities.
  • The outage affected an estimated 8.5 million Windows devices
  • Costs from the outage could top $1 billion, Patrick Anderson, CEO of Anderson Economic Group, told CNN. But it’s unclear if – and how – any customers affected will be compensated.
  • Outage caused by CrowdStrike update
    • The company said the outage was not caused by a security incident or a cyberattack, but rather a software defect.
    • The issue was identified and isolated, and engineers deployed an update to fix the problem, CrowdStrike CEO George Kurtz said.
    • Kurtz has apologized to customers and said the company is “deeply sorry for the inconvenience and disruption.”
    • In an update posted to LinkedIn late Sunday, CrowdStrike said “a significant number” of the 8.5 million devices were back online and operational.

Read the original article by clicking here.

CrowdStrike software bug caused largest IT outage in history; disrupts Global Supply Chain

Airplane-wing-engine-Matt-Mawson-Corbis-Documentary-Getty-Images

Important Takeaways:

  • The CrowdStrike software bug that crashed Microsoft operating systems and caused the largest IT outage in history caused disruptions at U.S. and global ports, with highly complex air freight systems suffering the heaviest hit, according to logistics experts, as global airlines grounded flights.
  • “This is a reminder of how vulnerable our ocean and air supply chains are to IT failure.”
  • Thousands of flights were grounded or delayed at the world’s largest air freight hubs in Europe, Asia and North America.
  • Emily Stausbøll, Xeneta senior shipping analyst, told CNBC that the IT outage has the potential to cause significant disruption at ports if ships are prevented from offloading and loading containers, and that can cascade through the supply chain.

Read the original article by clicking here.