Largest US water and wastewater utility company hit by cyberattack

American-Water-cyberattack The largest regulated water and wastewater utility company in the U.S., American Water, its building in Camden, N.J., seen in the foreground on June 17, 2024, says it was the victim of a cyberattack, prompting the firm to pause billing to customers. (AP Photo/Matt Slocum, File)

Revelation 13:16-18 “Also it causes all, both small and great, both rich and poor, both free and slave, to be marked on the right hand or the forehead, so that no one can buy or sell unless he has the mark, that is, the name of the beast or the number of its name. This calls for wisdom: let the one who has understanding calculate the number of the beast, for it is the number of a man, and his number is 666.”

Important Takeaways:

  • American Water became informed of “unauthorized activity” in its computer networks and systems Thursday, the company said in a press release.
  • The New Jersey-based company later determined the activity was due to a cybersecurity incident” prompting it to disconnect or deactivate certain systems. This included shutting down the company’s portal used to bill customers, while its call center has “limited functionality.”
  • The company said it is “working diligently” to get the disconnected systems back online while noting the third-party investigation by cybersecurity professionals could take some time.
  • American Water, which serves an estimated 14 million people in 14 states, said it also notified law enforcement and is cooperating with the investigation.
  • The utility company’s water or wastewater facilities and operations are not believed to have been negatively affected by the cybersecurity attack, and the water remains safe to drink, according to the company.
  • The company manages an estimated 540 groundwater treatment plants in about 1,700 U.S. communities across 14 states including California, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maryland, Missouri, New Jersey, Pennsylvania, Tennessee, Virginia and West Virginia.

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